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Privacy Policy

Effective Date: September 30, 2026

 

Seasonal Vitality, LLC ("Seasonal Vitality," "we," "us," or "our") respects your privacy and is committed to handling your personal information responsibly.

 

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.seasonalvitality.com, purchase products, register for retreats, subscribe to communications, or otherwise interact with our business.

1. Information We Collect

  • Depending on how you interact with Seasonal Vitality, we may collect the following categories of information.

  • Personal and Contact Information

  • Name, email address, phone number, billing address, shipping address, and other contact information you voluntarily provide.

  • Purchase and Transaction Information

  • Products purchased, retreat registrations, payment status, order history, billing details, and transaction records.

  • Payments are processed through third-party payment providers. Seasonal Vitality does not intentionally collect or retain complete payment-card numbers or security codes in its own business records.

  • Retreat Registration Information

  • Information necessary to coordinate accommodations, meals, transportation, accessibility arrangements, emergency contacts, and retreat participation.

  • Health and Wellness Information

  • When necessary for retreat planning and safety, we may request information about dietary restrictions, allergies, mobility considerations, relevant health concerns, or other accommodations.

  • We aim to collect only information reasonably necessary for these purposes.

  • Website Usage Information

  • Our website and service providers may automatically collect information such as IP addresses, browser types, device information, pages visited, referral sources, and website interaction data.

  • Communications

  • Information you provide through contact forms, emails, subscriptions, surveys, or other direct communications.

2. How We Use Your Information

  • We use personal information to:

    • Process and fulfill product orders

    • Manage retreat registrations and payments

    • Coordinate accommodations, meals, transportation, and activities

    • Communicate important booking and itinerary updates

    • Respond to inquiries and customer service requests

    • Support participant safety and accessibility arrangements

    • Maintain business and financial records

    • Improve website functionality and customer experience

    • Send marketing communications when you have subscribed or where otherwise permitted by law

    • Meet applicable legal and regulatory obligations

  • We do not use sensitive health information collected for retreat coordination to create targeted advertising profiles.

3. Health Information and Clinical Practice Separation

  • Seasonal Vitality operates independently from any clinical healthcare practice associated with its owners or facilitators.

  • Submitting health or wellness information through Seasonal Vitality's website does not establish a clinical patient-provider relationship.

  • Information collected for retreat registration is used for retreat administration, participation planning, and related safety purposes.

  • Seasonal Vitality does not automatically transfer retreat registration information into clinical patient records.

  • Health information is not shared with unrelated parties for their independent marketing purposes.

  • When sharing limited information with retreat partners is necessary, we seek to disclose only the details reasonably required to provide the relevant service.

4. Payments and Third-Party Service Providers

  • Seasonal Vitality uses third-party services to operate its website, process transactions, communicate with customers, and coordinate retreats.

  • These may include:

    • Wix for website hosting and e-commerce functionality

    • Payment processors used at checkout or for invoicing

    • Shipping and fulfillment providers

    • Email and customer communication services

    • Retreat venues and transportation providers

    • Independent facilitators and activity operators

  • Service providers may receive information reasonably necessary to perform their services.

  • Their handling of information may also be governed by their own privacy policies.

  • We do not sell participant health information.

5. Cookies and Website Analytics

  • Our website may use cookies and similar technologies to support essential website functions, maintain shopping-cart functionality, remember preferences, and understand website performance.

  • Some cookies may be provided by third-party services integrated into our website.

  • Where required by applicable law, visitors will be provided with appropriate cookie notices and consent choices.

  • Visitors may also manage certain cookie preferences through their browser settings.

  • Disabling cookies may affect website functionality.

6. Email Marketing

  • You may subscribe to receive newsletters, educational information, product announcements, retreat invitations, and other Seasonal Vitality updates.

  • Marketing communications will be sent in accordance with applicable consent and email marketing requirements.

  • You may unsubscribe at any time using the unsubscribe link included in promotional emails or by contacting us directly.

  • Unsubscribing from marketing messages does not prevent us from sending necessary transactional or booking-related communications.

7. Sharing Information with Retreat Partners

  • To provide a coordinated retreat experience, Seasonal Vitality may share limited participant information with relevant service providers.

  • For example, dietary requirements may be shared with a venue's kitchen staff, while accessibility or transportation needs may be communicated to appropriate coordinators.

  • We seek to limit these disclosures to information reasonably necessary for the service.

  • Sensitive health information will not be shared for unrelated promotional purposes.

8. International Data Transfers

  • Seasonal Vitality is based in the United States and may coordinate retreats in other countries, including Mexico.

  • Information may be processed or accessed in the United States or other countries where our service providers operate.

  • Privacy and data protection laws may differ between jurisdictions.

  • Where required, we will use appropriate safeguards for international transfers of personal information.

9. Data Security

  • We take reasonable administrative, technical, and organizational measures appropriate to the nature of the personal information we handle.

  • These measures are intended to reduce the risk of unauthorized access, disclosure, alteration, or loss.

  • However, no electronic storage or transmission system can be guaranteed completely secure.

  • If a security incident occurs, we will investigate and provide notifications as required by applicable law.​

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10. Data Retention​

  • We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

  • Different categories of information may have different retention periods.

  • Information that is no longer required will be deleted, anonymized, or otherwise handled appropriately, subject to legal and operational requirements.

11. Your Privacy Rights and Choices

  • Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information.

  • You may also have rights to obtain a copy of your information, withdraw certain consents, or opt out of particular uses of personal information.

  • Requests may be submitted to hello@seasonalvitality.com.

  • We may need to verify your identity before processing a request.

  • Some information may need to be retained for legal, contractual, accounting, or other legitimate purposes.

  • We will respond to applicable privacy requests within legally required timeframes.

12. Children's Privacy

  • Seasonal Vitality's website and retreat offerings are intended primarily for adults.

  • Our retreats are restricted to participants aged 18 or older unless otherwise expressly authorized.

  • We do not knowingly solicit personal information directly from children under 13.

  • If we learn that personal information from a child has been collected in violation of applicable law, we will take appropriate steps to address the situation.

13. External Websites

  • Our website may contain links to external websites, social media platforms, or independent service providers.

  • Seasonal Vitality is not responsible for the privacy practices of websites we do not operate.

  • We encourage visitors to review the privacy policies of external services before providing personal information.

14. Changes to This Privacy Policy

  • We may update this Privacy Policy to reflect changes in our operations, technology, legal requirements, or information practices.

  • Updates will be posted on our website with a revised effective date.

  • When legally required, we will provide additional notice or obtain consent before materially changing how personal information is used.

15. Contact Information

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